• Clip-In Hair Extensions

  • Clip-In Hair Extensions

Hair FAQ

How do I know which color shade to choose?

If you are unsure on which color will match you we can help provide a recommendation. Please send us an email to info@sasatresses.com and include 2-3 current photos of your hair down. The best photos are to be taken outside with soft natural light or indoor by a window.

You can also purchase a hair color swatch to assist with matching your own hair prior to purchasing. It is best to select a shade that is the most prominent color of your natural hair but you can also mix and match for a more custom look.   Please note that the color swatch hair quality is different from actual hair extensions.

How do you install SASA Tresses hair extensions?

You can DIY or go to a professional for installation. Clip in extensions are to be worn low on the head. Part the hair from ear to ear. Take the parted section and ease at the root. Attach the clip in hair to the teased area and snap to tighten, then take a small section of hair to comb over the clip in extension. Do these exact steps again until you get your desired look. Make sure the clip in extensions blend in with your natural hair. With proper installation, the clip ins should be undetectable and natural looking.  We do not recommend that you sleep or shampoo hair with your clip in extensions.

How long do the SASA Tresses hair extensions last?

With proper care and maintenance your hair should last up to 12 months. Processed hair doesn’t last as long as natural virgin hair.    

How do I wash my SASA Tresses hair extensions?

It is not necessary to wash after every use.  Only wash gently with lukewarm water to remove product buildup.  We recommend shampoos that are sulfate free and hydrating conditioners.  Leave-in conditioners, heat protectants and lightweight oils will also extend the lifespan of your hair.  Avoid harsher products such as hair spray when styling. 

How do I dry my SASA Tresses hair extensions?

After washing, pat dry and gently brush hair with a wide tooth comb until smooth.  Air drying is preferred on a flat clean towel overnight.  Ensure clip ins are completely dry before use.

Can I use hot tools on my SASA Tresses hair extensions?

When using hot tools do not exceed a temperature of 200 C. It is also suggested to style your hair and style the clip ins separately using the same styling technique before clipping in.  It is also recommended to use hair protectant spray, the lowest heat and to limit heat styling to extend the life of the hair. 

Can my SASA Tresses hair extensions be dyed/cut/altered?

SASA Tresses Hair Extensions are 100% Remy human hair that has gone through its own dyeing process therefore we do not recommend dyeing unless it is done by a hair professional.  Please be advised that dyeing, lightening or bleaching could damage the hair and shorten its lifespan.  

If you cut your hair we recommend that you get done by a hair professional that has previous experience cutting hair extensions for the most natural look.

We cannot guarantee or be held responsible of the final outcome. Handling and care of the hair is at the customers discretion and done at your own risk.

What is your Refund & Exchange policy?

Click here to see our Refund & Exchange Policy.

What if I receive the wrong order or a defective item?

Click here to see our Refund & Exchange Policy. 

What if my payment won’t go through?

Try using a different browser, this tends to be the solution. If you are still experiencing issues please email info@sasatresses.com or call us during business hours at 469-438-9938

How can we contact you?

Email us anytime at info@sasatresses.com  and we will reply to you within 24-48 hours. You can also call us M-F between 10:00am-5:00pm at 469-438-9938